binance blocked account

I have a Binance account, on the ninth of September I've acquired a Solana switch from another Wallet, Binance has asked me if that deposit was coming from my account or one other account, I answer from that it was coming from myself, the funds have been credited in my account and some minutes after that finance made a transfer from my handle, to a different tackle 'binance 2' and it occurs that these funds have been frozen, I have observe acquired any official notification or noting from Binance saying that. yesterday, on the 15th I needed to withdraw my Solana in addition to different funds current on my Binance account, (I have USDC and EURO additionally there) and I see that I can't, end up that Binance has blocked my USDC and EURO that match the quantity of SOL, there's an error message saying that part of =your funds are blocked, the Solana, however that the remaining are available to withdraw. however in fact I can't withdraw neither the SOL, neighter the rest of the cash.
once I contact help I am not getting any real answer from them just some robotic reply and no rationalization as to why the rest of my cash is blocked. (the usdc and the sol).