Binance futures 10/10/2025

Hey, I have the following situation with binance, in the course of the day of October 10 I had a liquidation in my account because of the incapability to shut positions, for about 10 minutes earlier than the flash down, throughout this time it was not attainable to shut positions and/or make inner transfers, this triggered a liquidation in my account of roughly 17,600 USDT.

I contacted help to debate this problem and hooked up pictures of the errors. In response, Binance sent me a alternative proposal for $2,400 USD, together with a collection of legal circumstances if I accepted its terms.

Briefly, reject his supply.

The rationale: I don't perceive why I ought to assume losses on account of binance errors, I haven't acquired any extra responses from binance, what am I purported to do in these instances? Does anyone have an identical experience?

In case you're questioning, my leverage was 0.30%