binance - someone has stole my identity and opened an account

I used to be making an attempt open an account at binance and I've been notified that I've a verified account already. It exhibits that e-mail is my former firm's e-mail area and the consumer just isn't mine, and the telephone is just not mine too. I attempted to report to Binance but there's only robot chat, and robot chat doesn't understand and maintain provide default choices that wouldn't help (primarily because I could not have entry that e-mail or telephone). there's this selection of "somebody is utilizing my ID", I clicked and there's this "disable your account now" (however I'm fearful somebody is utilizing my Idendity doing fallacious things and if I press disable will trigger a number of uncertainty particularly they in all probability will contact that man as an alternative), there's one other button "report scam right here", however clicked and says the link is invalid.